đŸ“© Customer Support

Questions about your order?
Sizing help?
Want to be a sponsored athlete?
Just want to talk lifting?

We’ve got you.

For order inquiries, shipping updates, returns, or general questions:

Email: dan@torquebarbell.com

Please include:

  • Your order number
  • Full name used at checkout
  • A brief description of your issue

We typically respond within 24–48 hours.

📩 Shipping

All orders are processed within 2–4 business days unless otherwise stated during drops.

Once shipped, you’ll receive tracking information via email.

If you haven’t received tracking after 4 business days, reach out — we’ll sort it out quickly.

🔁 Returns & Exchanges

We accept exchanges on unworn items within 14 days of delivery.

Items must be:

  • Unworn
  • Unwashed
  • In original condition

To start an exchange, email us with your order number and requested 

📍 Local Pickup (Select at checkout)

If you selected local pickup at checkout, you’ll receive an email when your order is ready.

Pickup Location:
Torque Barbell main reception 

253 Norseman St. Etobicoke, ON. Canada.